Privacy
Effective May 01, 2019
Introduction
Altus, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website https://ayond.us/ (“Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information. This Privacy Policy applies to all services offered by us on this Website. This Privacy Policy does not cover the information practices of third parties, including other companies that may advertise on this Website. In addition, our Website may contain links to third party websites. Please note that once you click on such a link, you will have left our Website and should be aware that we do not have any control over third party websites. Use of third party websites, and information collected by their parties, are governed by their privacy policies. We encourage you to exercise caution and review their privacy policies before using their websites.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time, and all updates will be posted on this page. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
Please also visit our Terms and Conditions establishing the use, disclaimers, and limitations of liability governing the use of our Website here: https://ayond.us/pages/terms.
Minors
We are a general audience site. Our Website, products, and services are all directed to people who are at least 18 years of age or older. We do not knowingly collect, use, or disclose information from minors. If we discover we have collected information from a child under the age of 13 (or the equivalent minimum age in the applicable jurisdiction), we will promptly delete that information. If you believe we might have any information from or about a minor, please contact us by using the information below.
Information we collect about you and how we collect it
We collect several types of information from and about users of our Website, including information:
that you provide to us; about your internet connection, the equipment you use to access our Website and usage details; and that we collect through data collection technologies.
We Collect This Information directly from you when you provide it to us; and automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies.
We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.
Information you provide to us
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to our updates about news and promotions, creating an account, or requesting further services or assistance. We may also ask you for information when you report a problem with our Website or have an issue with an order. Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website, including billing and shipping addresses, credit card number, expiration date, CCV number, and card holder name (“Financial Information”).
Information we collect through data collection technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
Details of your visits to our Website, including traffic data and other communication data and the resources that you access and use on the Website. Information about your computer and internet connection, including your IP address, operating system and browser type.
The collection of this data helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize our Website according to your individual interests. Speed up your searches. Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. We use cookies to keep track of your use and selections on our Website. We use this information to tailor the Website to your preferences and to improve our products and services on the Website. You can choose to accept or decline cookies but disabling cookies may prevent you from using certain features or services on our Website. Third Party Analytics and Behavioral Advertising Tools. We use Google Analytics to generate web analytics. Google utilizes the data collected to track and examine the use of the Website, to prepare reports on its activities, and share them with other Google services. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. The information we collect from you may be used to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below: Facebook: https://www.facebook.com/settings/?tab=ads Google: https://www.google.com/settings/ads/anonymous Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
How We Use Your Information
We use information that we collect about you or that you provide to us:
To present our Website and its contents to you. To provide you with information, products or services that you request from us. To fulfill and deliver any purchase you make on our Website purpose for which you provide it. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. To notify you about changes to our Website or any products or services we offer or provide though it. To aggregate your information with other users’ information in order to generate anonymous reports for our use. In any other way we may describe when you provide the information. For any other purpose with your consent.
We will keep the information collected from you for as long as necessary to fulfill the purposes of this Privacy Policy.
Disclosure of Your Information
We may disclose aggregated information about our users that does not identify any individual without restriction.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
To contractors, service providers and other third parties we use to host our Website and data, to process orders or to otherwise support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. This includes, for example, the third party payment processor Stripe, which we use to process credit card payments on the Website. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the company about our Website users is among the assets transferred. For any other purpose disclosed by us when you provide the information. With your consent.
We may also disclose your personal information:
To comply with any court order, law or legal process, including to respond to any government or regulatory request. To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
California Privacy Rights; Do Not Track Signals
We will not collect your information about your online activities over time and across different websites. This Website therefore does not respond to Do Not Track (DNT) signals.
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below.
Data Security
We make sure that we have the appropriate security measures in place to protect your information, and that any third parties we may use to process your information also use appropriate security measures to protect your data. All personal information you provide to us is stored on our secure servers behind firewalls. If you are located in the European Union, please note that your information may be transferred outside of the European Union to the United States, and will be stored and processed securely there.
We do not store any Financial Information. However, when processing Financial Information for the purposes of fulfilling an order through our Website, such Financial Information will be encrypted using SSL technology.
At this time, the Company utilizes the third party payment processor Stripe (https://stripe.com/) to process all Financial Information. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and does not share any credentials with Stripe's primary services (API, website, etc.).
The safety and security of your information also depends on you. We urge you to be careful about entering information on public computers or on public networks.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or stored on our Website.
Shopify
Our online store is hosted on Shopify, Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. We encourage you to review Shopify’s Terms of Service, available at https://www.shopify.com/legal/terms, and Privacy Policy, available at https://www.shopify.com/legal/privacy.
Accessing and Updating Your Information
You can review and update your information to make sure it is accurate and complete by logging into your account on the Website. If you do not want to receive newsletters or communications concerning special promotions or our products and services, or if you do not want your information used for direct marketing purposes by us or by third parties, please contact us using the information below. If you would like to access or request a copy, correction, or deletion of the information we have collected from you, or object to or deny the processing of that information, please contact us using the information below.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat the information collected from our users, we will notify you through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or data processing, or if you would like to make a complaint, please contact us by using the information below. You may also be able to refer a complaint to your local data protection regulator if you are not satisfied with the way we handled your complaint.
By mail:
Altus, LLC
1000 Dean Street #440
Brooklyn, NY
11238
By email:
info@ayond.us